REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit

Required knowledge

Customs legislation other legislation and regulations relevant to border clearance functions

Relevant OHampS and environmental procedures and regulations

Requirements for completing relevant documentation

Steps involved in planning work activities

Functions and responsibilities of customs broker acting as a nominee or sole trader

Purpose and features of customs programs

Role and authority of Customs and how it fits into the structure of government

Range of customs duties and tariffs and how they are applied

Problems that may occur when carrying out border clearance functions and appropriate action that can be taken to resolve problems

Purpose of warehousing goods and obligations of warehouse proprietors to Customs

Factors comprising landed cost from commercial and customs documentation

Procedures to be followed in the event of an emergency

Cultural differences amongst customers internal and external freight contacts and within customer service teams and their implications when carrying out border clearance functions

Sources of information on new developments in border clearance operations

Required skills

Negotiate communicate and liaise effectively with clients and others when carrying out border clearance functions

Read and interpret instructions procedures information and signs relevant to the conduct of border clearance functions

Interpret and follow operational instructions and prioritise work

Complete documentation related to work activities

Operate work systems equipment management and site operating procedures for border clearance functions

Work collaboratively with others

Plan organise and monitor own work activities

Adapt appropriately to cultural differences in the workplace including modes of behaviour and interactions with others

Solve problems that arise during border clearances functions

Adapt to new skill and knowledge requirements required due to the development of new border clearance operations

Apply precautions and required action to minimise control or eliminate hazards that may exist during work activities

Modify activities depending on differing operational contingencies risk situations and environments

Work systematically with required attention to detail without injury to self or others or damage to goods or equipment

Select and use relevant computercommunicationoffice equipment

Identify import restrictions and prohibitions from relevant sources

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of

identifying required information after completion of import declarations

resolving problems arising from lodgement of entries

undertaking postentry amendments

selecting and using the technology required for basic border clearance functions

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include

a range of relevant exercises case studies andor other simulated practical and knowledge assessment andor

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials and equipment and

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests

Practical assessment must occur

through activities in an appropriately simulated environment at the registered training organisation andor

in an appropriate range of situations in the workplace

New developments in border clearance operations may include:

Information on new developments in border clearance operations may be obtained from:

Adaptability to new skill and knowledge requirements required due to the development of new border clearance operations may include:

Depending on the organisation concerned, workplace procedures may be called:

Communication in the work area may include:

Consultative processes may involve:

Documentation and records may include:

Applicable legislation and regulations may include: